FAQ

FREQUENTLY ASKED QUESTIONS

Q: Do you ship internationally? 
A: Currently we only ship within the US but stay tuned for international shipping! 


Q: Where are Alaya pieces available for purchase?
A: You can shop Alaya through our site and through our Facebook and Instagram pages! For wholesale inquiries, please contact alisha@thisisalaya.com. 


Q: How can I care for my Alaya pieces? 
A: To keep you Alaya pieces in their best shape avoid contact with liquids and moisture - sweat, liquid makeup, water, oils, lotions, and perfumes - as these can all tarnish jewelry. We also recommend occasional breaks from wearing your Alaya pieces and storing them away from natural sunlight and heat in a soft pouch or jewelry organizer to prevent damage.


Q: What materials are used in Alaya Jewelry? 
A: Alaya pieces are made of silver and gold plated metals including brass, zinc, steel and more. All of our fashion jewelry is nickel free and lead free.

 

Have more questions? Get in touch by emailing info@thisisalaya.com and we will get back to you as soon as possible!